Côte d'Ivoire has made progress in financial inclusion. The latest World Bank survey (Global Findex) shows that the financial inclusion rate in Côte d'Ivoire stands at 51% compared to 41% in 2017, representing a 10 percentage point increase. This improvement is linked to the development of mobile money, the promotion of microfinance institutions, and government actions.

Specifically referring to the use of financial services, the expanded banking rate has improved. This rate increased from 30.8% in 2019 to 32.6% in 2020 and to 43.2% in 2022.

In the banking sector, the strict banking rate rose from 17.8% in 2018 to 29.5% in 2022, associated with the digitalization of banking services.

In the microfinance sector, the cleaning up of the sector has contributed to improving access for the population. Thus, 19.1% of the population (aged 15 and over) in 2022 have an account that allows them to carry out financial transactions, compared to 13.6% previously.

Regarding Electronic Money Issuers (EME), the number of mobile phone transactions more than tripled from 2018 to 2021, reaching 1,144 million in 2021.

 

Evolution of key indicators for monitoring financial inclusion in Côte d'Ivoire between 2018-2022

INDICATORS

2018

2019

2020

2021

2022

ACCESS INDICATORS FOR FINANCIAL SERVICES

 

Overall demographic penetration rate of financial services (TGPSFd)

(= Total number of financial service points / adult population) * 10,000

60

115

118

156

209

Overall geographical penetration rate of financial services (TGPSFg)

(= Total number of financial service points / total area) * 1,000 km2

293

574

627

856

1,176

USAGE INDICATORS FOR FINANCIAL SERVICES

 

Strict banking rate (TBS)

(= Number of individuals holding deposit or credit accounts in banks, postal services, savings banks, and the Treasury / adult population)

17.79%

19.08%

20.47%

26.11%

29.51%

Expanded banking rate (TBE)

(= Number of individuals holding deposit or credit accounts in banks, postal services, national savings banks, the Treasury, and SFD / adult population)

28.79%

30.79%

32.58%

38.67%

43.16%

Microfinance service usage rate (TUSM)

(= Number of individuals holding accounts in microfinance institutions / adult population)

10.99%

11.72%

12.11%

11.81%

13.65%

Electronic money service usage rate (based on active accounts - TUSME)

(= Number of individuals holding active accounts with EME, electronic money issuing banks, and other financial institutions / adult population)

49.48%

61.04%

64.92%

77.42%

79.47%

Overall financial service usage rate (based on active accounts, adjusted for multi-banking - TGUSF)

(= Total number of individuals holding active accounts at banks, the Post Office, national savings banks, the Treasury, SFD, and EME / adult population)

67.07%

78.70%

79.10%

82.63%

83.55%

Source : BCEAO

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Summary of Financial Inclusion Monitoring Indicators Related to the Microfinance Sector

INDICATORS

2018

2019

2020

2021

2022

2023

Number of access points to formal financial services

413

414

415

414

450

461

Number of open and active accounts with licensed financial service providers (in millions)

1,005,567

1,146,726

1,211,644

2,112,262

ND

ND

Outstanding deposits mobilized by licensed financial service providers (in billions of FCFA)

285.6

333.1

368.3

437.6

486.2

555.9

Number of loans outstanding with licensed financial service providers

282,755

281,926

274,690

289,387

432,778

457,274

Outstanding credit contracted with licensed financial service providers (in billions of FCFA)

303.5

360.6

372.3

442.5

513.4

605.9

Number of clients (individuals and legal entities) with licensed financial service providers and banks (in millions)

1.704

1.844

2.050

2.216

2.211

2.309

Number of licensed financial service providers

50

48

46

46

47

46

% of the population (aged 15+) having an account that allows for financial transactions

10.1

13.6

14.3

19.6

19.1

ND

Source: APIF CI

ND: Not Available

 

 

Summary of Financial Inclusion Monitoring Indicators Related to the Banking Sector

INDICATORS

2018

2019

2020

2021

2022

2023

Number of access points to formal financial services

708

725

712

733

664

 

598

Number of open and active accounts with licensed financial service providers (in millions)

2,897,629

3,931,729

3,806,832

5,490,498

6,331,550

5,306,247

Outstanding deposits mobilized by licensed financial service providers (in billions of FCFA)

8,991.90

9,555.20

11,196.90

14,043.10

15,629.5

14,953.205

Number of loans outstanding with licensed financial service providers

ND

ND

ND

ND

ND

ND

Outstanding credit contracted with licensed financial service providers (in billions of FCFA)

7,114.70

7,776.30

8,323.00

9,710.1

11,095.9

10,916.143

Number of clients (individuals and legal entities) with licensed banks (in millions)

ND

ND

ND

4,669,991

ND

4,588,826

Number of licensed financial service providers

27

29

28

28

28

28

% of the population (aged 15+) having an account that allows for financial transactions

17.80%

19.10%

20.50%

26.10%

29.51%

ND

Source: APIF CI

ND: Not Available

 

Summary of Financial Inclusion Monitoring Indicators Related to the MSME Sector

 

INDICATORS201820192020202120222023
Number of access points to formal financial services

    147,583 

    234,231  

    286,019  

    339,476  

 ND

ND

Number of mobile phone transactions (in millions)

            303 

            642  

            687  

         1,144  

 ND

ND

Number of open and active accounts with licensed financial service providers (in millions)

 8,088

 12,193

 14,800

 20,813

 ND

ND

Number of licensed financial service providers[1]

               6 

              11  

              13  

              13  

    13  

13

Source: APIF CI

ND: Not Available